The Company: My client specialises within the heating, air conditioning and ventilation sectors.
To undertake preventative maintenance of heating units at customers’ sites to the level contracted for by the customer.
To undertake emergency call outs within contracted timescales.
To swiftly identify problems with units and offer cost effective permanent solutions.
Maintain positive customer relationships through providing a high level of service both technically and through ensuring that the customer is kept fully informed of progress during extended down times.
To undertake all administrative paperwork (Engineers Timesheets, Engineer Costing Quoted Repair Forms, Stock Requisition Forms and Weekending Sheets etc.) efficiently, on schedule and to any procedures laid down.
To fulfil any Health and Safety obligations to ensure a safe working area and practice.
To ensure that all relevant information for their Service desk to generate a quote is provided in full, promptly and accurately.
Liaise with their Service desk in the procurement of parts from suppliers.
Any other tasks as reasonably required by the technical supervisor or Service Manager.
Ability to communicate effectively in person or by telephone with colleagues and customers.
Ability to quickly understand products and services offered to customers, and learn ‘on the job’.
Experience in mechanical and electrical engineering, particularly installation and servicing of heating systems.
Flexibility, handling constantly differing customer / contract demands including short notice emergency call outs.
Commercial Gas Qualifications and driving licence required.
I found Key Recruitment to be a very professional and knowledgeable company with different expertise in all sectors.
I would not hesitate to recommend this agency to any company or prospective candidate.
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Just a brief note to thank you for all your help in finding me a new sales position. When I was made redundant I was extremely surprised and I could not believe how quickly you managed to arrange a number of interview...read what all our candidates say.
Rachel is a great ambassador for Key Recruitment.
She was an absolute pleasure to deal with. She took the time to understand my requirements and advised how best to promote myself. ...read what all our candidates say.
"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."