-print 25years INDUSTRYSPECIALISTS arrow-down arrow-left arrow-right arrow-up bms bubble capital-equipment close drives facebook fmcg ingredients linkedin machine-tools packaging print search twitter psychometric-profiling
Toggle Menu
Talk to us 0161 443 0000

Service Coordinator (DW2456)


£20k - £23k


North West

Location: Manchester


The Role:

  • You shall be responsible for organising the efficient and cost-effective running of Field Service activities. This shall mean that both planned and reactive work is catered for and that the most adequately positioned and qualified engineer attend their customers’ sites in the most prepared fashion as possible.
  • You shall also engage Service partners in the field as per the Service partner plan, liaising with Admin Execution specialist.
  • As well as ensuring that your specialist field of work is tended to, you shall also understand and be capable of supporting and managing general administration tasks within the remit of this responsibility.
  • Co-ordinate the activities of the Field Service Engineers
  • Interface with customers by telephone and email.
  • Raise and process quotes on Salesforce and SAP for reactive site visits
  • Be aware of technicians/engineer’s technical ability.
  • Provision of all relevant information prior to engineers’ visits
  • Ordering and booking spares parts to boot stock for all site visits
  • Entering all tools and fittings required for site visits onto the SMP planner board
  • General duties deemed relevant by the Manager



  • Educated to GCSE standard or equivalent
  • Some technical knowledge of the process industries would be an advantage
  • SAP / SMP
  • Lotus notes and Salesforce.com
  • Customer rapport building skills
  • Good telephone manner
  • Assertiveness
  • Ability to work under pressure
  • To be self-motivated and have the ability to work on own initiative and as part of a team
  • A flexible approach to working activities
  • Good organisational skills
  • Excellent punctuality and timekeeping
  • Computer literate


Contact Darren White:

Darren White

Specialist Engineering Consultant
0161 443 0025

Our specialist advisors

Meet everyone...
Kirstie Whitehead
Sales Director
Wayne Tyson
Divisional Director
Rachel O’Connell
Business Development Director
Alison Dagnall
Senior Print Consultant
Anna Gale
Senior Engineering Consultant
Sue Kirkman
Senior Print Consultant
Craig Smith
Direct Mail & Print Consultant
Ramona Brooks
Machine Tools and Tooling Consultant
Darren White
Specialist Engineering Consultant
Jonathan Morgan
Flexible & Rigid Packaging Consultant
Emma Ingham
Senior Administrator
Abbie Morrison
Dedicated Administrator
Debbie Sheridan
Business Development Manager
Susan Oliver
Dedicated Administrator & HR Manager

Latest jobs

14 Jun 2019
Estimator – Large Format – SK3360
South East
14 Jun 2019
Account Manager – B1/B2/Large Format Digital/POS – South West London/Surrey (AD3341)
Greater London
c. £32k - £35k (DOE) + Pension
14 Jun 2019
Account Executive– Print Management – CS3359
Greater London
£25k - £27k (DOE)
13 Jun 2019
Drives, Controls & Instrumentation
Internal Sales Manager (LE3192)
South East
£Negotiable depending on experience
13 Jun 2019
Drives, Controls & Instrumentation
Internal Sales Engineer Aberdeen – AG3191
£35k-£40k + 15% bonus
13 Jun 2019
Drives, Controls & Instrumentation
Internal Sales Engineer North West- AG3191
North West
£35k-£40k + 15% bonus
12 Jun 2019
Sign Technician-Installation (SK3326)
South East
£25k dep on exp + benefits
11 Jun 2019
BMS & Building Services
Technical Sales/ Sales Support Engineer (DW3170)
West Midlands
11 Jun 2019
Enclosing Machine Operator – Direct Mail/Envelopes – CS3357
Yorkshire & the Humber
c. £20k (DOE)
11 Jun 2019
Print Finisher x 2 – Folder & Laminator Operator – Direct Mail/Envelopes – CS3355
Yorkshire & the Humber
c. £20k - £22k (DOE)

Trusted by

Prismaflex UK Ltd
Manchester Paper Box (1964) Ltd
BG Energy Solutions
Brunel Promotions
Jurgen Knabe
Stuart Clark
Richard Kingsbury
John Bannister
Mike Jenkins
Tony Cooper
Liane Avery, Project Manager
Douglas Mackay
Neil Riddolls
Managing Director
Sales Director
James Boydell
What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

Key Recruitment has updated its cookie policy. We use third-party cookies to personalise content, provide social media features, and analyse our traffic to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Key Recruitment website. I consent to cookies Find out more