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Sales Applications Engineer (DW3000)




North West

Location: Manchester


The Company: My client is a leading manufacturer of high performance products & specialist instruments.


The Role:

  • The application engineer position requires a customer service focused individual.
  • The engineer provides customers with prompt and accurate answers.
  • The position’s main focus is phone support which includes inbound and outbound calling.
  • The technical phone support requires the knowledge to select from a wide range of sensors and instrumentation to meet the customer’s application or requirement needs, create quotes, enter orders and provide post sales technical support.
  • Some in the field activities may be required from time to time.
  • Drive and contribute to the achievement of sales performance of the region, identifying and proactively engaging with large or high potential customers.
  • Provide Customer Service by meeting the needs of the customer and providing an exceptional customer satisfaction experience.
  • Identify customers’ needs and provide the ‘best’ or ‘total’ solution from a wide range of products and services.
  • Maintain exceptional communication skills – both verbal and written
  • Create customer quotations and enter sales order.
  • Identify areas of growth for individual products, product areas, and markets, and provide feedback to marketing, design, and sourcing groups.
  • Meet and exceed key performance measurements
  • Support Internal Customers such as: Customer Service,
  • Maintain the quality requirements to meet the standards established by the Company.
  • Must thrive in a high-performance environment.
  • Must have the ability to multi-task.
  • Must have excellent verbal and written communication skills.



  • B.Eng. degree in a technical field (Preferably C&I, Electrical) with 3 -5 years of similar sales/engineering experience, or an industrial instrumentation and process control background coupled with a recognised academic qualification.
  • Fluent in English (both oral and writing), other European language skills an advantage.
  • Technical – Understands and can communicate product application requirements clearly, with extensive experience in Temperature, Flow and Level environment.
  • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Persuasion – Persuading customers to change their minds or behaviour.
  • Service Orientation – Actively looking for ways to help people.



Contact Darren White:

Darren White

Specialist Engineering Consultant
0161 443 0025

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