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Regional Application Engineer (AG3250)


£Negotiable depending on experience



Location: South Wales


The Role:

  • Customer Support – assist customers in the resolution of company product service and application problems, where necessary initiate, lead and be available to support the on-call rota.
  • Sales Support – assist Sales Engineers in the demonstration of company products, solutions and services to potential customers and to provide guidance in product application and after sales service
  • Proactively identify Service/Product opportunities and assist the pursuit
  • Assist in preparation of support documents for Sales opportunities
  • Working Environment – be flexible to work throughout the British Isles, offshore or abroad and work unsociable hours including weekends to support customers
  • Safety Systems – carry out work on Safety Instrumented Systems (SIS) to company procedures
  • Project Execution – develop and implement product/system configuration changes at site to meet customer requirements
  • Customer Training – Provide on-site customer training in the application, service and operation of company products, solutions and services
  • Technical Consultation – Provide technical consultation and site engineering services for their installed base customers, assisting in optimizing their control & instrumentation systems and utilizing the full functionality of their products and solutions
  • Project Control – Fully understand site works: as detailed in upgrades, site modifications and enhanced service projects in support of company installed base customers
  • Project Management – responsible for the managing and the delivery of a project to the customer from the URS – quotation – Engineering – Commissioning – Site Support
  • Field Engineering Support – Field Service Engineering Team technical support assistance working with the GSC and Austin Advance Services Team when required



  • HNC/Degree in Engineering discipline or equivalent preferred;
  • Extensive knowledge of DeltaV products or competitor DCS and good configuration skills;
  • Background in Industrial Control and Instrumentation;
  • Experience with configuring and installing interfaces i.e. OPC, Modbus, Profibus;
  • Experience in developing Project documentation and processes i.e. URS, DDS, FDS;
  • Excellent communication skills;
  • Network and OS experience with Windows 7 or 10 / 2008 or 2016 server;
  • Experience of SIS would be an advantage;
  • Experience of a legacy system would be an advantage (ProvoX & RS3);
  • Self-motivated, proactive and able to manage own time against a fixed budget;
  • Occasional short duration visits to offshore installations is a requirement of the role and there would be a requirement to pass and maintain medical and offshore training;
  • Site experience essential.
  • Full UK driving license.


Contact Anna Gale:

Anna Gale

Senior Engineering Consultant
0161 443 0006

Our specialist advisors

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Wayne Tyson
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Sue Kirkman
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Craig Smith
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Lee Everett
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Emma Ingham
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Abbie Morrison
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Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

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