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Customer Service Manager – Food Packaging (LE2071)


£45k-£55k (depending on experience)



Customer Service Manager – Food Packaging – West Midlands – £45k – £55k Basic (DOE) + Bonus + Pension + Health **Relocation Package**


We are delighted to be working on this brand-new position for one of our best clients.

A world leader in the manufacture of food packaging, they produce a wide array of high-quality products for major global retail and pharmaceutical outlets.


The Role:


Deliver “best-in-class” customer service.

Lead and coach the internal sales team, supporting on bids and tenders.

Ensure effective communication with the production team, with particular attention to quality

Work with the sales and commercial teams to ensure company targets are met.

Be the primary lead for the pricing structure.

Develop or devise best practice processes for the customer service team.

Monitor customer commercial activity and work with the sales team to devise future strategy.


Skills & Traits:


Ideal candidates will have at least 2 years’ experience be from a similar role within the food packaging sector.

Very strong client focus.

Excellent communication skills.

Problem solver.

Leadership and coaching expertise, with a collaborative style.

Strong commercial acumen

Great negotiator.

Positive attitude.

Hard working and

Applicants are also welcome from candidates from other packaging sectors.


Contact Lee Everett:

Lee Everett

Packaging Consultant
0161 443 0007

Our specialist advisors

Meet everyone...
Wayne Tyson
Divisional Director
Anna Gale
Senior Engineering Consultant
Alison Dagnall
Senior Print Consultant
Sue Kirkman
Senior Print Consultant
Craig Smith
Direct Mail & Print Consultant
Lee Everett
Packaging Consultant
Emma Ingham
Senior Administrator
Abbie Morrison
Dedicated Administrator

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What do they say about us?

Our Client say

"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
James Boydell
STi Group

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