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Talk to us 0161 443 0000

Field Service Engineer (DW3065)


Up to £28k + company car


North East

Location: Middlesbrough


The Role:

  • The role requires servicing, commissioning and fault diagnostics/repair of a range of electronic and mechanical process control instrumentation.
  • Requirement to travel throughout the UK overseas and possibly offshore
  • Periods of absence from home will be expected from time to time which will include overnight stays in hotels
  • To commission, calibrate and repair onsite instrumentation
  • To work in all industries within the company’s customer database
  • To liaise with the service co-ordinators to ensure that all spares, tools and paperwork is available to enable them to carry out their duties
  • On completion of the job contact the Service Co-ordinator to arrange or confirm the next site visit
  • To liaise with customers when required prior to executing the job to ensure full understanding of the nature of the job and also to advise estimated time of arrival and of any delays which may be anticipated
  • To adhere to site safety rules, permit to work systems and carry out risk assessments
  • To work to local and industry procedures and to comply with industry codes of practice and company quality management system
  • Maintain company equipment i.e.: laptop, car, tools etc.
  • To attend the technical helpline according to the rosta set by the co-ordinators which will include the 24-hour helpline
  • To promote the service department activities and develop new business opportunities according to the strategies and targets as set by the department manager and pass any leads to the local Sales Engineer
  • Provide services and support to other activities and departments and customers as deemed appropriate by the Field Services Manager
  • To assist the development and training of other engineers and workshop staff as required
  • Contact the service department daily with your whereabouts and job completions
  • Timely and accurate job reporting in accordance with company service report forms
  • Submit expense forms in accordance with company timescales
  • Abide by the Company’s policy document



  • Ideally qualified to NC/HNC level preferably in Electronics or instrumentation of control
  • Recognised apprenticeship in the above disciplines is ideal or minimum of 2 years Process Control experience
  • Product Knowledge
  • Specific aptitude/skill required
  • Problem solving and diagnostic skills
  • To be highly self-motivated and have the ability to work on own initiative and as part of a team
  • A flexible approach to working activities
  • Excellent Communication skills, both verbally and written
  • Assertiveness
  • The Ability to develop good working relationships with customers
  • Good organisational skills
  • Excellent punctuality and timekeeping
  • A clean driving licence


Contact Darren White:

Darren White

Specialist Engineering Consultant
0161 443 0025

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