The engineer is a member of the UK&I Service Operations team, which undertakes first line maintenance, site installation, commissioning and start-up support to the company’s Customer Installed Base for Process System & Solutions
Customer Support – assist customers in the resolution of company product service and application problems.
Support their Installed Base service contracts in day to day maintenance of the site systems
Be available to support the on-call rota
Commissioning Support – support the Senior Field Service Engineer to carry out installation/commissioning, fault analysis and repairs on company products at customer sites
Sales Support – assist Sales Engineers in the demonstration of company products to potential customers and to provide guidance in product application and after sales service
Proactively identify Service/Product opportunities and assist in the pursuit
Always adhere to company ethical values
Other responsibilities or tasks that are within your skills and abilities, whenever reasonably instructed. The business reserves the right to make reasonable adjustments in line with business requirements.
Oil & Gas experience desirable
Willing to work offshore
HNC/level in an Engineering discipline, such as electronics, computer science or control engineering
Relevant experience as a Service or Instrument Engineer in a process control environment with a particular emphasis on installation, commissioning and start-up.
Experience in repair and servicing of company and/or competitor products would be an advantage
An understanding of C&I theory including Control loop configuration and tuning
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