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Business Development Manager (Shutdown Turnaround Outage)





The Role:

  • Actively engage with customer and implement the process with early alignment to ensure scoping, walk downs, planning and execution are timely delivered
  • Work with Valve Asset Management Consultants, Final Control Sales and operations to maximise the opportunity in order to grow Lifecycle services within defined territory.
  • Engage with customer early to align on their expectations and KPI’s.
  • Schedule and participate in walk downs to define and maximise scope of work
  • Engage with operations to define execution plan and ensure infrastructure is in place
  • Promote all product ranges during STO scoping to maximise VAM (Valve Asset Management) capabilities and services.
  • Manage customer account plan within CRM for STO related activities.
  • Carry out ‘lessons learned’ as part of post STO Evaluation to provide improvements on performance, QHSE and share success stories.
  • Build customer relationships in order to create VAM & LTSA (Long Term Service Agreement) opportunities.
  • Work with Service Operations to ensure necessary infrastructure are in place where relevant or design and focus pursuits on Parts/ Obsolescence/ Spare Part Management etc. where Service Infrastructure not in place.
  • Collaborate with the company cross Business Unit teams on STO Engagement for ‘white space’ opportunities.
  • Engage and interact with Global Teams as and when required.
  • Support Europe Services Team with Strategic, Operational and Reporting help as needed



  • High level qualification in electrical / Mechanical Engineering
  • At Least 5 years in relevant valve Industry with emphasis on STO management.
  • Experience in repair and servicing of the company and/or competitor products would be an advantage
  • Site/unit operation with awareness of the internal workings & planning
  • Customer’s industry and processes awareness
  • Ability to interact with different management levels at customers site, listen and respond to needs and requirements, propose solutions, value creation.
  • Effectively communicates customer needs and opportunities
  • Develops and executes effective strategies and tactics to support customer needs
  • Demonstrable experience in promoting the value of service contracts
  • Must have clear and effective communication skills verbal and written
  • Must be prepared to travel as required.

Clean driving license


Contact Anna Gale:

Anna Gale

Senior Engineering Consultant
0161 443 0006

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"We wanted to thank Anna for securing her candidate with us. He has settled in well and jumped straight in at the deep end for the first few days. Thank you very much and we are glad we have got him."
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